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Mission Statement & Goals
Mission Statement
Monash Residential Services is committed to the provision of the following high quality services and their continuous improvement across the various campuses of Monash University
- On-campus accommodation with associated services and facilities (to more than 2700 residents)
- Off-campus housing services to all Monash students including
- Information regarding off-campus housing options;
- The provision of and access to a web-based off-campus housing database;
- Assistance with tenancy issues and disputes.
Mission Goals
To provide and develop an environment:
- within each location on campus which provides care, support and enrichment for the residential community in academic, cultural, personal, social and recreational matters;
- which has regard for the individual and group needs of the residential population, bearing in mind the multi cultural nature of each residential location and the wider Monash University Community;
- which recognises and values diversity (e.g. nationalities, beliefs, abilities, talents, interests, etc);
- that creates opportunities for mutually beneficial interaction between the members of the residential community;
- that is secure living and which safeguards the health, safety and general welfare of all members of the residential community;
- that achieves excellence in delivery of services to all customers, through the development of a culture which encourages staff to value safety, learning, innovation, diversity, support, sustainability and continuous improvement;
- that supports and contributes to the future strategic direction of Monash University.
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